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flowic.
Inbound call intake, 24/7

A driver calls. You get a finished report.

Flowic answers at three in the morning, asks what actually matters, and turns the call into a structured record — not a transcript for someone to read at breakfast.

Polish, Ukrainian and English. Without staffing a night shift.

Intake · 03:41flowic
incident type breakdown 98%
location A4, Kąty Wr. exit 91%
tractor plate WE 882KP 88%
trailer plate WGM 4471J 43%
injuries no 97%
delay 180 min 84%
⚑ Trailer plate uncertain — needs confirmation
0
night shifts to staff
3
languages your drivers speak
24/7
no gaps, no holidays
How it works

Three steps. No integration to start.

01

You build a flow

Decide what the agent asks and which fields to capture. No code — a list of questions and fields.

02

The driver calls

The agent discloses that it is AI and that the call is recorded, then runs the conversation in Polish, Ukrainian or English.

03

The report reaches you

SMS, WhatsApp, email or a webhook into your own system. A finished record, not a wall of text.

Why us

We show gaps, never guesses.

Every extracted field carries a confidence score. If the agent did not catch a registration plate, you see that plainly — instead of a plausible-looking plate that was invented.

Intake · 03:41
injuriestak / так / yes 96%
▲ ESCALATED — injuries

Confidence on every field

Low confidence raises a flag to check, not a silent error in your records.

Escalation decided by rules

"Someone is injured" always raises priority — a rule decides that, never the model's judgement.

The original words are kept

The driver said "near the Kąty exit" — that survives, even when geocoding fails.

Versioned flows

You can tell which version handled which call. Six months later, too.

Capabilities

What you get

0124/7 call answering
02Transcript and recording
03Structured intake record
04Hand off to a human
05Scheduled callbacks
06Business hours and voicemail
07SMS, WhatsApp, email
08Webhook into your TMS
09Test calls from the browser
Pricing

Simple and predictable

You pay a subscription, we pay the carriers. VAT invoice on terms — no corporate card required.

Start
from 690 zł /mo
  • + 1 number
  • + 500 minutes
  • + 1 flow
  • + Email and SMS
Choose
Fleet
from 1,490 zł /mo
  • + 3 numbers
  • + 2,000 minutes
  • + Unlimited flows
  • + WhatsApp and webhooks
  • + Dispatcher handoff
Choose
Custom
Talk to us
  • + Bring your own SIP carrier
  • + TMS integration
  • + DPA and DPIA
  • + Onboarding support
Choose

Prices exclude VAT. Overage billed monthly.

Contact

Let's talk about your fleet

Tell us how many vehicles you run and what happens to the phone after hours today. We reply within one working day.

kontakt@flowic.io

By sending this form you agree to be contacted about your enquiry.